What Is Parotitis?

Parotitis is the medical term for inflammation of one or both of the parotid glands. These are your largest salivary glands, situated in your cheeks just in front of your ears. When a gland becomes inflamed, it leads to sudden and painful facial swelling, tenderness, and often redness of the overlying skin. You may also experience fever, a general feeling of being unwell, and sometimes a foul taste due to pus draining from the gland's duct inside your mouth. The most common causes are viral infections (like mumps) or bacterial infections, which frequently occur when saliva flow is obstructed by a stone or ductal narrowing.

Inflamed parotid gland illustration

Is an Evaluation for Parotitis the Right Option for Me?

You should seek a specialist evaluation for any acute, painful swelling in your cheek to get a timely diagnosis and the correct treatment. It is the right option for you if you have:

  • Sudden, painful, and tender swelling in your cheek, just in front of your ear
  • Fever, chills, or a general feeling of being unwell accompanying the swelling
  • Difficulty or pain when opening your mouth
  • Redness or warmth over the swollen area of your cheek
  • A foul taste in your mouth or visible pus from the inside of your cheek
  • Experienced several of these episodes in the past (recurrent parotitis)
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Specialist examining patient

What Are the Benefits of Specialist Parotitis Care?

Receiving expert care from Dr. Basheeth for parotitis ensures your condition is managed correctly and effectively. Key benefits include:

  • An accurate diagnosis of the underlying cause (e.g., bacterial, viral, obstructive)
  • The timely prescription of appropriate and effective antibiotics if needed
  • Prevents serious complications, such as the formation of an abscess
  • Expert surgical drainage if an abscess does develop
  • A thorough investigation to identify the cause of recurrent episodes
  • A comprehensive plan to prevent future attacks
  • Lasting relief from pain and swelling
  • Specialist care that restores normal gland function

How Is Specialist Care for Parotitis Different?

While a GP can often manage a single, straightforward episode of parotitis, a specialist's role becomes crucial when the condition is severe or recurrent. Dr. Naveed Basheeth investigates the reason for the inflammation. Using his expertise and diagnostic tools like ultrasound, he looks beyond the immediate infection to identify underlying predisposing factors, such as a subtle salivary stone or duct stricture. This focus on the root cause is the key to breaking the cycle of recurrent parotitis and providing a long-term solution.

What Does Recovery From Parotitis Involve?

The recovery timeline depends on the cause and severity. For a bacterial infection treated promptly with antibiotics, you can expect significant improvement within 48-72 hours, with full recovery over a week or two. Supportive care, including hydration, pain relief, and warm compresses, is essential. If an abscess forms, recovery only begins after it has been professionally drained. For recurrent parotitis, long-term "recovery" means successfully managing the underlying issue to prevent future episodes.

Why Choose Dr. Naveed Basheeth:Excellence in Parotitis Management

Dr. Naveed Basheeth is an internationally fellowship-trained ENT and Head and Neck surgeon with comprehensive expertise in diagnosing and treating all forms of salivary gland disease. He is skilled not only in managing acute infections but also in investigating and treating the underlying causes of recurrent parotitis, offering his patients a pathway to lasting relief.

Book your personalized consultation at ENT Central today.

Parotitis FAQs

Is parotitis contagious?

What is a parotid abscess?

Why do I keep getting parotitis over and over again?

What can I do at home to help with the pain and swelling?

Is parotitis contagious?

It depends entirely on the cause. If the parotitis is caused by a virus like mumps, it is highly contagious. However, the more common bacterial parotitis is an infection within the gland itself and is not contagious to others.

What is a parotid abscess?

An abscess is a walled-off collection of pus that forms as a complication of a severe bacterial infection. Antibiotics cannot effectively penetrate an abscess, so it must be drained by a surgeon, either with a needle or a small incision, to release the pressure and allow the infection to resolve.

Why do I keep getting parotitis over and over again?

Recurrent parotitis is a strong sign that there is an underlying problem with the gland's drainage system. The most common causes are an unresolved blockage from a salivary stone (sialolithiasis) or a narrowing of the duct (stricture). A specialist evaluation is needed to find and fix this root cause.

What can I do at home to help with the pain and swelling?

During an acute episode, you can use warm compresses on your cheek, gently massage the gland, ensure you are drinking plenty of fluids, and take over-the-counter pain relievers like paracetamol or ibuprofen. Sucking on sour lollies can also sometimes help promote saliva flow. However, these measures do not replace the need for a professional medical evaluation.

Referral Pathway: We provide online consultations within two weeks of referral for out-of-town residents. Relevant investigations, radiological and laboratory, can be undertaken in the patient's city. Private and outsourced referrals can be sent to: admin@entcentral.co.nz (347) 557-8368.
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